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-===What is ANEC?===
+===Abut ANEC===
-ANEC is '''the European consumer voice in standardisation'''. This means we represent the European consumer interest in the creation of technical standards, especially those developed to support the implementation of European laws and public policies.
+ANEC is the European consumer voice in standardisation. We represent the European consumer interest in the creation of technical standards, especially those developed to support the implementation of European laws and public policies.
-Although that may not sound important or interesting, standards provide the nuts and bolts of modern society. Ever thought why your mobile phone works away from home? Yes, standards. Ever thought why you need to carry a bag full of electrical adaptors when you travel abroad? That’s right - a lack of standards!
+ANEC also has an interest in the application of standards, including market surveillance and enforcement, accreditation and conformity assessment schemes. We also seek to influence the development or revision of European legislation related to products and services that is likely to affect the consumer, especially where reference is made to standards.
+An introduction to ANEC and its role in standardisation can be found in our brochure “[https://www.anec.eu/images/Publications/ANEC-brochure-What-we-do-for-you.pdf What we do for you]” or - if you are pinched for time - in our leaflet "[https://www.anec.eu/images/Publications/ANEC-in-60-seconds.pdf ANEC in 60 seconds]"
+==Why are standards important for customers?==
+Standards provide the nuts and bolts of society.
+Ever thought why your mobile phone works away from home? Yes, European standards. Ever thought why you need to carry a bag full of electrical adaptors when you travel abroad? That’s right - a lack of European standards!
 But standards address more than issues of interoperability for consumers.
 The use of standards can also:
 * raise consumer protection and reduce the risk of accidents
-* help promote environmental protection
+* help promote environmental protection and sustainability
 * make the quality of services more consistent
 * ensure people of all ages and abilities have equal access to products and services
 * serve to underpin the digital age and the information society
+==ANEC experts==
+ANEC participates principally through its voluntary experts in the standards development work of the three European Standardisation Organisations (ESOs) recognised by the European Union and EFTA:
+* [www.cen.eu CEN] (www.cen.eu)
+* [www.cenelec.eu ENELEC] (www.cenelec.eu)
+* [www.etsi.org ETSI] (www.etsi.org)
+We also participate in other organisations which develop standards whose use could directly or indirectly affect the European consumer, including the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), as well as UNECE (the United Nations Economic Commission for Europe), in which ANEC participates under the umbrella of Consumers International in the UNECE GRSP Informal Group on Child Restraint Systems. In total, ANEC participates in more than 155 technical bodies of the European and international standards organisations.
+==A regional and international network==
-ANEC participates principally through its voluntary experts in the standards development work of the three European Standards Organisations (ESOs) recognised by the European Union and EFTA:
+ANEC works closely with, [http://www.beuc.eu/ BEUC], the European Consumer Organisation, our EU-level sister organisation, which acts as an umbrella group in Brussels defending the mainstream interests of Europe’s consumers. ANEC is a formal supporter of the international consumer organisation, [http://www.consumersinternational.org/ Consumers International (CI)]. Our aim with Consumers International is to ensure consumer interests in standardisation are taken into account also at global level. Another international sister organisation is [http://www.international-testing.org/ ICRT], a global organisation active in the area of research and testing.
-* [[CEN]] (www.cen.eu)
-* [[CENELEC]] (www.cenelec.eu)
-* [[ETSI]] (www.etsi.org)
-However, we also participate in other organisations which develop standards whose use could directly or indirectly affect the European consumer. One such organisation is the World Wide Web Consortium (www.w3.org), responsible for developing the protocols and guidelines necessary to support the Web.
+ANEC signed a Memorandum of Understanding with its three sister organisations in October 2016.
-ANEC also has an interest in the use of standards and the use of certification schemes that demonstrate conformity to standards (such as the GS Mark in Germany and the European ‘Keymark’). We also seek to influence the development or revision of European legislation related to products and services which is likely to affect the consumer.
+==What is the economic benefit of standards?==
-The representation of consumers in the European standardisation process is a public interest activity dependent upon European public funding. Hence the ANEC budget is financed by the European Union (95%) and EFTA (5%).
+The academic study of the [http://www.din.de/en/about-standards/benefits-for-consumers benefits of standards] and standardisation has been quite limited and focused at the national level, but the German national standards body, DIN, has calculated that the use of standards contributes one percentage point to the annual growth of the German economy (about 27.000M€).
-In 2009, the ANEC budget totals 1,5M€. The participation of our voluntary experts is considered by the European Commission and EFTA Secretariat as a contribution in kind. In 2007, the ANEC Secretariat calculated the value of this contribution to be 260.000€.
-ANEC is an international non-profit association established under Belgian law with a central secretariat in Brussels, Belgium. We are recognised by the European Commission and EFTA Secretariat and are a full member of the European Consumer Consultative Group (ECCG).
+Similarly, the United Kingdom government attributes 13% of the growth in British labour productivity since 1945 to the use of standards. Other UK studies show that standardisation adds between 0.3% and 1% to the GDP on an annual basis.
-More about ANEC can be found in this leaflet, available in: Czech, English, Estonian, French, Greek, Hungarian, Italian, Latvian, Lithuanian, Polish and Spanish .
+Although ANEC appreciates these measures of the economic benefits in underlining the importance of standards, we still await a formal academic assessment of the contribution of standards to societal welfare. In 2014, we did our own preliminary [https://www.anec.eu/images/documents/ANEC-RT-2014-SC-006.pdf study]. Its conclusions stressed the difficulty in defining quantitative data on societal benefits.
 ===What is the economic benefit of standards?===